Frequently Asked Questions
As an Accredited Member of the National Home Watch Association, Property Watch has met the highest standards in the Home Watch Industry! Below are some Frequently Asked Questions (FAQ) from the NHWA website:
What is a Home Watch service?
A Home Watch service is designed to give you peace of mind while you are away from your home. Your home is inspected by professionals looking for any potential problems. Most companies will design a checklist based on your individual needs and concerns. If a situation does arise, you will be notified so the problem can be dealt with in an efficient and cost-effective manner.
Why do I need a Home Watch service?
Actually, the question is, how can you not have one? So many things can happen to your home in your absence: break-ins, water leaks, electrical problems, insects, mold, and storms, to name a few. Conversely, preventive measures such as storm preparation and pro-active maintenance should prevent many situations from arising. Even if you have a trusted neighbor or relative nearby, having a professional acting on your behalf is a much better and more effective option.
What if I have a situation at my home?
The Property Watch professionals’ experience and judgment will allow them to handle any situation with a calculated response. If the situation is an emergency, it will be handled in the fastest, safest, and most cost-effective way. In a non-emergency situation, you will be contacted to discuss and implement a course of action.
Is a Home Watch service a security service?
Not as a rule; however, having a visible presence in your empty home may act as a crime deterrent. Most Home Watch companies answer alarm calls and are familiar to local law enforcement.
How does a Home Watch service qualify to become an Accredited Member of the National Home Watch Association?
Most Home Watch companies do not qualify for membership in the National Home Watch Association. Our members have been carefully screened. References have been checked and insurance, bonding and licenses (if applicable) have been verified. Each member has agreed to abide by our Code of Ethics and set of standards.
What other services does a Home Watch company offer?
Each company is unique. Most offer a variety of services, such as lawn care, concierge, “handyman”–even pool services. If they don’t provide it, they can certainly arrange for any service that you might need, using their knowledge of local contractors.